Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments necessary.
If you need to cancel your appointment, we respectfully request at least 24 hour notice.
If you are more than 15 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee may apply. We will do our very best to reschedule your service for another time that is convenient to you.
In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.
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But first your safety. Understanding that times have changed and we want you to read about how we keep our employees and you safe.